…yo did I just lose ten followers or is tumblr mobile fucking up?
me: hi, can i have a large—
starbucks employee: you mean a venti?
me: can we not do this
my apologies to the OP for thoroughly derailing their harmless text post but i’ve seen so many people reblog it with this stupid screen cap and i have to say something:
- no starbucks or BN cafe employee actually cuts off a customer to correct their terminology. in fact, they are specifically trained not to
- any starbucks employee who does this is an asshole and an outlier adn should not be counted
- if anything when i repeat the order back to the customer i use the correct terminology so that they’ll know what it sounds like when the order gets called out, but sometimes not even then
- STORYTIME: the original sizes at Starbucks were short and tall. that was it. short was 8oz and tall was 12oz (you can still order short hot drinks at most stores, though they’re not on the menu). That’s not a whole lot of coffee, so the company decided to do one bigger one: the grande (which, incidentally is also italian for large, not just spanish. romance languages, people, they’re a thing. nearly all the non-english words on the menu are italian) which was 16oz. But that wasn’t enough for the public, and by the time Starbucks got more popular and people wanted more coffee per cup,the venti was introduced. why venti? because they already had short, tall, and even taller, so venti stood for the 20-ish ounces that the cup held. eventually the short kind of got phased out of most menus because it really was a small amount of coffee, and thus the tall, grande, and venti sizes became unofficial equivalents to small, medium, large.
- when i was a barista, fairly new at my job (and therefore had not seen this quote before), i actually had someone quote this movie at me once, after i had repeated the order back to him, and i almost cried because i didn’t know how to respond, and was young and sensitive and was not accustomed to the casual assholery you get subjected to in the service industry. thankfully, the guy behind him actually spoke up: “no one cares, man, just order your fucking coffee”. that was pretty great
- that being said, the barista behind the counter did not name the drink sizes. if you want to call it stupid to someone who can actually do something about it, call corporate
- this scene in the film, while also an ill-advised dig on ~starbucks culture~, was actually there to show that Paul Rudd’s character was a sour-tempered dickwad (whose girlfriend, played by Elizabeth Banks there, breaks up with him shortly after if I recall correctly), and emulating him only shows that you are an unoriginal sour-tempered dickwad and should probably never interact with anyone on a customer service level ever
- in conclusion either shut the fuck up or never go to a coffee shop again
- PS: have you gotten dragged into starbucks by a friend and want to order coffee, but saying the size names makes you feel silly or uncomfortable? not to worry!! luckily, your baristas are usually thinking, feeling human beings who will know what the fuck you mean by small, medium, or large, and won’t act deliberately obtuse like the strawman barista in the film